faq
- 1.Most common questions
- 2.My order
- 3.Delivery
- 4.Payment
- 5.Campaigns & offers
Orders & Shipping
How long does shipping take?
We process all orders within 1-2 business days. Standard delivery across the USA takes 5-7 business days. You will receive a tracking link via email once your order is shipped.
Do you offer free shipping?
Yes! We offer fast and free shipping on all orders worldwide. No minimum order is required; free shipping applies to every single order automatically
Do you ship across the USA?
We ship worldwide! No matter where you are, the USA, the UK, Canada, Australia, or anywhere else, we deliver your leather jacket straight to your door
How do I track my order?
Once your order is shipped, you will receive a confirmation email with your tracking number. Use it to track your package in real time.
Can I change my shipping address after placing an order?
Address changes can only be made within 12 hours of placing your order. Contact us immediately at info@unitedfashionclub.com, and we will do our best to help.
Returns & Refunds
What is your return policy?
We offer a 15-day return window from the date of delivery. Items must be unused, unworn, and in their original condition with all tags attached.
How do I initiate a return?
Simply email us at info@unitedfashionclub.com with your order number and reason for return. Our team will guide you through the process within 24 hours.
How long does a refund take?
Once we receive and inspect your returned item, refunds are processed within 5-7 business days back to your original payment method.
Can I exchange my jacket for a different size?
Yes, exchanges are available within the 15-day return window. Contact our support team and we will arrange the right size for you.
What items are not eligible for return?
Items that have been worn, washed, damaged by the customer, or returned after 15 days are not eligible for a refund or exchange.
Product & Sizing
How do I find my correct jacket size?
Check our Size Guide page for detailed measurements. We recommend measuring your chest and shoulders before ordering for the best fit
Are your leather jackets genuine leather?
Yes. All jackets at United Fashion Club are made from genuine leather. Product descriptions clearly mention the leather type for each jacket.
What is the difference between a biker and a bomber jacket?
A biker jacket has an asymmetric zip, lapels, and a fitted cut perfect for a bold street-style look. A bomber jacket has a straight zip, ribbed cuffs, and a relaxed fit, great for casual everyday wear.
Do your jackets run true to size?
Most of our jackets run true to size. However, if you prefer a relaxed fit, we recommend going one size up. Check individual product pages for specific fit notes.
Do you offer jackets for both men and women?
Yes! We have a wide collection of leather jackets for both men and women, including biker, bomber, moto, slim fit, oversized, and vintage styles.
What colors are available?
Our collection includes black, brown, tan, caramel, espresso, and dark brown leather jackets. New styles and colors are added regularly, so check back often
Payment & Security
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also support secure digital payment options at checkout.
Is it safe to shop at United Fashion Club?
Absolutely. Our website uses 100% secure payment technology and SSL encryption to keep your personal and payment information fully protected.
Will I be charged any hidden fees?
No hidden fees at all. The price you see at checkout is exactly what you pay. Free shipping is included on every order, no minimums, no surprises.
Can I save my payment details for future orders?
Yes. You can create an account on United Fashion Club and securely save your payment details for faster checkout on future orders.
Care & Maintenance
How do I care for my leather jacket?
Wipe your jacket with a soft, damp cloth after use. Avoid direct sunlight and heat. Use a leather conditioner every 3-4 months to keep it soft and crack-free.
Can I wash my leather jacket in a washing machine?
No. Never machine wash a leather jacket. Spot clean with a damp cloth for small stains. For deep cleaning, take it to a professional leather cleaner.
How do I remove a stain from my leather jacket?
For light stains, gently dab with a soft, damp cloth. Do not rub. For stubborn stains, use a leather cleaner specifically designed for genuine leather.
How should I store my leather jacket?
Hang your jacket on a wide padded hanger in a cool, dry place. Avoid folding or compressing it for long periods. Never store in plastic bags; use a breathable garment bag instead.
How long will a genuine leather jacket last?
With proper care, a genuine leather jacket can last 10 to 20 years or more. It actually gets better with age, developing a unique character over time.
General / Brand
Where is United Fashion Club based?
United Fashion Club is based in Brooklyn, New York. We are a fully online leather jacket store serving customers across the USA.
How can I contact United Fashion Club?
You can reach us at info@unitedfashionclub.com. Our support team is available 24/7 to assist you.
Do you have a physical store I can visit?
We are currently an online-only store. This allows us to offer premium leather jackets at better prices with the convenience of home delivery across the USA.
Do you offer any discounts or promotions?
Yes! Sign up for our newsletter to get exclusive deals, flash sale alerts, and early access to new arrivals. Follow us on Instagram, Facebook, Pinterest, and YouTube for the latest offers.
What makes United Fashion Club different from other stores?
We combine affordable pricing with genuine leather quality, no compromises. With free delivery, easy returns, secure payments, and 24/7 support, we make sure every customer has the best experience.